How does nkok keep your personal information secure?
Last updated: January 2025 | Applicable: Bangladesh
We are fully transparent about how your information is collected and used
By registering or using services on nkok, you are deemed to have consented to this privacy policy. We place the utmost importance on the personal information of users in Bangladesh and are committed to keeping it secure. This policy explains what types of information we collect, why we collect it, and how we use it. Any changes will be published on this page, and continued use of the service after changes are made will be considered acceptance of the new policy. If you have any questions, you may contact our support team.
What types of information are collected?
Nkok collects only the information that is strictly necessary to provide safe and seamless service. During registration, we collect your name, mobile number, email address, and date of birth. National ID card or passport details may be requested for identity verification. Mobile banking numbers or payment method details are collected for financial transactions. Additionally, IP address, browser type, and device information are automatically logged during platform use, which helps with security monitoring.
- Name, mobile number, and email address
- Date of birth and identity verification documents
- Payment and financial transaction information
- Device, browser, and IP log data
- Gaming activity and preference data on the platform
How is the collected information used?
Your information is used solely for its intended purposes — it is never sold or shared with third parties without authorization. Information is used to create accounts and verify identity, process financial transactions, and ensure security. We analyze data to build a personalized experience based on your preferences and gaming habits. Your information is also needed to provide customer support and resolve complaints. Data may also be used to comply with applicable laws and prevent fraud. You can contact us at any time to learn more about how your information is used.
Is information shared with third parties?
Nkok never sells your personal information to advertisers or unauthorized third parties. However, limited information may be shared with payment processing partners, identity verification service providers, and technology service providers — in which case they are also required to adhere to the same standard of privacy policy. Information may need to be disclosed in response to legal obligations, court orders, or government directives. In any such case of information sharing, we provide only the minimum necessary information. All of our partners comply with international data protection standards.
What rights do you have over your information?
Nkok believes that you should have full control over your own information. You can use your account settings at any time to view or correct your stored information. Upon requesting account closure, your information will be deleted after fulfilling any applicable legal obligations. You may opt out of promotional communications and change your cookie preferences at any time. For any data-related requests or complaints, please contact our support team and we will endeavor to respond within 30 business days.
- Right to view and correct information
- Right to request deletion of information
- Right to opt out of promotional communications
- Right to change cookie and tracking preferences
What measures do we take to protect your information?
Nkok uses industry-standard encryption technology to protect your information. All financial transactions are completed through SSL/TLS encrypted channels, reducing the risk of data theft to virtually zero. Our server security team monitors the system 24 hours a day and is capable of instantly detecting any unusual activity. Employee access to data is restricted through strict role-based controls. However, since 100% security on the internet cannot be guaranteed, we advise users to keep their passwords strong. If a security breach is detected, we will notify affected users as quickly as possible.
Learn about the use of cookies and tracking technologies
Nkok uses cookies on the website to help improve your browsing experience and maintain your login state. Essential cookies are used to operate the core functions of the service, and disabling them may cause some site features to stop working. Analytical cookies help us understand platform usage patterns and improve the service. You can control or delete cookies from your browser settings. We do not use third-party advertising cookies and your browsing information is not shared with advertisers.
Have a question about the privacy policy?
If you have any questions about any part of this privacy policy or wish to make any request regarding your information, please contact our support team. nkok always gives the highest priority to the security of your information and is ready to respond transparently to any concerns. You will also find relevant information on our Terms & Conditions and Responsible Gaming pages that will help ensure a safe gaming experience for you. Your trust is our greatest asset — and we are always committed to protecting it.
Play safe, win with joy!
Your information is completely secure at nkok. Register now and join Bangladesh's trusted gaming platform.